
Jackie Gianunzio
Technical Support Specialist
1-800-478-3563 (WA only) or 916-817-1401
jackie@cdems.com
Self-Support Resources
National CDEMS Support Group
Fee-Based Support
Summary of Resources
CDEMS Support Resources - one-page description of self-support and fee-based resources to assist with your CDEMS implementation.
Self-Support Resources
- CDEMS 1-page Description
- CDEMS User Forum
- User Support Newsletters
- Data Entry Guide
Program overview, technical requirements,installation, setup, customizations & data entry/edit/print functions...
- Reports Guide
Description of summary & intervention reports, custom queries, reports list.
- Electronic Lab Interface Guide
Lab interface summary, setup, testing, maintenance, troubleshooting.
- Appendix
Sample progress note & graph styles, CDEMS maintenance, table descriptions, frequently asked questions.
- PowerTools Guide
Instructions for using Grouper and Logger utility programs.
- CDEMS Advanced Query Guide
- CDEMS Sample Documents
Sample progress note, graphs handout page, data collection form, summary report and intervention list.
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National CDEMS Support Group
The National CDEMS Support Group is an organized group of national CDEMS users who meet monthly via teleconference to network and collaborate on registry topics. Monthly conference calls are typically scheduled on the fourth Wed. of the month with minutes shared on the CDEMS "Self-Support" page. The next conference call will be on Sept. 24, 2008 from 2:30 - 4:00 pm (EST) - the permanent call-in number is 877-278-8686 (Pin #151890). Please contact Kate Watson (KWatson@kdhe.state.ks.us) of the Kansas Diabetes Prevention & Control program to become a member of this group and add your name to the e-mail list .
- 8/27/08 National Support Meeting: presentation by Jan Bechtold, Quality Specialist, Billings Clinic, Billings, MT - "EMR to the 'Diabetes Quality Care Management System' Data Transfer Process"
Jan Bechtold's Diabetes Registry & Chronic Disease Management slides
Self Management Education screen
Goals screen
- 7/23/08 National Support Minutes
Topic: Webinar demonstration of CDEMS "Pediatric Obesity" and "Asthma" WA State Colaborative adaptations by Jackie Gianunzio, CDEMS Support Specialist.
Other topics discussed: steps for starting a registry, flow of registry information through the clinic, code for creating dropdown lists for selection of lab and service results, and spotchecking data.
Pediatric Obesity sample progress note, data collection form, cheatsheet
Asthma cheatsheet
West Virginia University customized code for Dropdown Service Results
- 6/25/08 National Support Minutes
Topic: "Building CDEMS Data using Existing Registries" Webinar by Adam Baus & Mary Swim, West Virginia University Office of Health Services Research.
Link to PECS-to-CDEMS conversion tool and other WVU-OHSR downloads:
http://www.hsc.wvu.edu/som/cmed/ohsr/downloads.htm
CVDEMS-to-CDEMS import tool (WA version)
- 5/28/08 National Support Minutes
Topics discussed: marketing CDEMS and tracking pre-diabetes in registry.
- 3/26/08 National Support Minutes
Topics discussed: face-to-face meeting at National Diabetes Division of Translation Conference on May 5, utilization of CDEMS for tracking pre-diabetes, patients at risk for diabetes, and prevention of chronic conditions, future discussion topics & meeting facilitators.
- 2/27/08 National Support Minutes
Topics discussed: update on National Diabetes Conference CDEMS meeting, data entry issues, evaluation methods, buy-in issues, and strategies for expanding use of CDEMS. Below are two documents with ABC and Tobacco measures shared by Nathan Peterson from the Utah DPCP:
ABCs and Tobacco Measures (description)
ABCs and Tobacco Measures slide
- 1/23/08 National Support Minutes
Topics discussed: New Diabetes economic data, CDEMS-EMR integration Forum at www.cdems.com, strategies for expanding/marketing CDEMS use to improve care, Diabetes Division of Translation May conference update.
- 11/28/07 National Support Minutes
Topics discussed: EMR to CDEMS interface, use of CDEMS Forum for EMR integration discussion, focus shift during EMR transition, use of social marketing and web tools to promote quality care projects, WA Super User group, web conferencing tools, CDEMS+SQL, cross-communication among support groups.
- 10/24/07 National Support Minutes
Topics discussed: Hypertension cohorts, using registry information to improve care, pay-for-performance, integration of CDEMS with other applications, CDC Diabetes Conference - possible national support group meeting, support group objectives/guidelines.
- 9/26/07 National Support Minutes
Topics discussed: EMR/registry interface issues (West Virginia University EMR & CDEMS modifications), insurance types, out-of-range clinical values, using registry data, asthma guidelines, PECS to CDEMS export tool, support group objectives/guidelines, CDC Diabetes Conference abstract.
Link to PECS to CDEMS Conversion tool : www.hsc.wvu.edu/som/cmed/ohsr/downloads.htm. The tool, developed by the West Virginia University Office of Health Services Research, provides a step-by-step mechanism for remapping exported PECS data into CDEMS format for either a regular export or an anonymous export.
- 8/22/07 National Support Minutes
Check out "Registries for Evaluating Patient Outcomes: A User's Guide"(http://effectivehealthcare.ahrq.gov/reports/topic.cfm?topic=0&sid=2&rType=11). Published by the Agency for Healthcare Research & Quality (AHRQ) in May 2007, the lengthy report contains a stepwise process for setup and use of registries for evaluating patient outcomes; a .pdf summary is also available.
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Fee-Based Support
Most technical support services and a toll-free support line (1-800-478-3563) are available for Washington CDEMS users without charge through generous funding by the WA Department of Health. Fee-based training and support services for non-Washington users are provided by Jackie Gianunzio, CDEMS Technical Support Consultant. For more information about training and support options and prices, please visit