CDEMS Technical Support...


Jackie Gianunzio
Technical Support Specialist
1-800-478-3563 (WA only) or 916-817-1401
jackie@cdems.com


Self-Support Resources
National CDEMS Support Group
Fee-Based Support


Summary of Resources

CDEMS Support Resources - one-page description of self-support and fee-based resources to assist with your CDEMS implementation.


Self-Support Resources

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National CDEMS Support Group

The National CDEMS Support Group is an organized group of national CDEMS users who meet monthly via teleconference to network and collaborate on registry topics. Monthly conference calls are typically scheduled on the fourth Wed. of the month with minutes shared on the CDEMS "Self-Support" page. The next conference call will be on Sept. 24, 2008 from 2:30 - 4:00 pm (EST) - the permanent call-in number is 877-278-8686 (Pin #151890). Please contact Kate Watson (KWatson@kdhe.state.ks.us) of the Kansas Diabetes Prevention & Control program to become a member of this group and add your name to the e-mail list .

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Fee-Based Support

Most technical support services and a toll-free support line (1-800-478-3563) are available for Washington CDEMS users without charge through generous funding by the WA Department of Health. Fee-based training and support services for non-Washington users are provided by Jackie Gianunzio, CDEMS Technical Support Consultant. For more information about training and support options and prices, please visit www.support.cdems.com or call 916-817-1401.

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